CLOSURE John Broady CLOSURE John Broady

Don’t pass up lessons learned.

We’ve all been there. Another meeting on the calendar that feels like a platform for complaining. But before you skip your next project post-mortem, remember that these lessons give back in spades.

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CONSISTENCY John Broady CONSISTENCY John Broady

Show up like a grown-up.

Your team shouldn’t have to guess who they’re getting today. Consistency doesn’t mean being fake. It means being steady enough that people can trust how you’ll respond, even under pressure. When leaders show up predictably, teams stop managing moods and start doing their best work.

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CONNECTION John Broady CONNECTION John Broady

Seriously, don’t be rude.

Most leaders think distraction is harmless. It isn’t. When you check your screen while someone is talking, you send a message about what matters and who matters. Presence is one of the simplest ways to build connection, trust, and stronger conversations.

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CLOSURE John Broady CLOSURE John Broady

High fives pay high dividends.

Too many leaders save recognition for the final result and miss the power of celebrating progress. Real, specific acknowledgment of meaningful wins builds momentum, reinforces standards, and shows teams what success looks like in real time.

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